Privacy Policy
How Wall2Wall Group uses the details you give us, and the cookies this website uses.
Last updated 29 October 2026
Who we are
This website is run by Wall 2 Wall Plastering Ltd, trading as Wall2Wall Group (company number 09500547), Unit F, Atex Business Park, Gun Cotton Way, Stowmarket, Suffolk, IP14 5XE. We are the controller of the personal information you give us through this website.
Questions about your information: email enquiries@wall2wallplastering.co.uk or call 01449 424980.
What we collect and why
| When you… | We collect | We use it to |
|---|---|---|
| Send an enquiry | Name, phone, email (optional), project type and your message | Reply to you, arrange a site visit and price the work |
| Send a tender | Company, name, email, phone, project details, dates, scope, drawings and notes | Price your project and talk to you about it |
| Apply for a job | Name, phone, email, location, experience, availability, skills, certifications, transport, tools, employment type, your message and CV | Consider your application and contact you about it |
| Visit the website | A cookie-free count of which page you viewed, the date and roughly where you came from (for example a search engine). Nothing that identifies you. Also, how you answered our cookie notice, counted the same way. | Count visits and see which pages are useful, so we can improve the site |
| Agree to analytics cookies | How you use the site, such as pages viewed and the device and browser you use (through Google Analytics) | Understand which pages help people and improve the site |
Our lawful basis for enquiries and tenders is taking steps at your request before entering into a contract, and our legitimate interest in replying to people who contact us. For job applications it is taking steps at your request before a possible contract of employment or engagement. For the cookie-free visit count and Google Analytics before you choose, it is our legitimate interest in understanding how the site is used so we can improve it; the information is statistical and you can switch it off at any time by choosing No thanks. For analytics cookies it is your consent, which you can withdraw at any time.
Please don't include anything sensitive, such as health information, in a message or CV unless it is needed for your application.
Who we share it with
We don't sell your information or share it for marketing. We use these services to run the website:
- Netlify hosts this website and receives the forms you send. Your details may be processed in the United States, with the safeguards UK data protection law requires.
- Google Analytics measures how the site is used. Before you choose, it runs without cookies; it sets cookies only if you accept, and it is switched off if you choose No thanks. Advertising features are turned off.
- Supabase stores the cookie-free visit counts and cookie-notice answers for us, on servers in the UK.
- AJH Technology looks after the website for us and can see form submissions to keep the forms working.
If you become a customer, we may share what is needed with our accountants, insurers or the main contractor on your project.
How long we keep it
- Enquiries and tenders that don't go ahead: up to 2 years, so we can follow up on the same project.
- Customer records: 6 years after the work, as tax and accounting rules require.
- Job applications that don't lead to work: up to 6 months, unless you ask us to keep your details on file for future roles.
Cookies
We measure how the website is used in two ways. Both are only used to improve the site, and both stop if you choose No thanks on the notice.
- Before you choose, and if you accept: we count each page view without cookies and without collecting anything that identifies you, just the page, the date and roughly where you came from. Google Analytics also runs without cookies, sending anonymous measurement information only. UK law allows this kind of statistical measurement as long as we tell you about it and you can switch it off.
- If you choose Accept analytics: Google Analytics also sets the cookies below, which let it tell visits apart and give more accurate figures.
- If you choose No thanks: the visit count and Google Analytics are switched off and no analytics cookies are set.
Your answer is remembered in your browser so we don't ask every time.
| Cookie | Set by | Purpose | Lasts |
|---|---|---|---|
| _ga, _ga_* | Google Analytics, only if you accept | Tells visits apart so we can count how the site is used | Up to 2 years |
Our hosting provider, Netlify, also keeps standard server records of page requests, which we use for overall visitor numbers and to keep the site secure.
The map on our homepage is provided by Google Maps, which may set its own cookies when it loads. You can change your mind at any time: open cookie settings.
Your rights
You can ask to see the information we hold about you, have it corrected or deleted, restrict or object to how we use it, or have it sent to you or someone else. Email enquiries@wall2wallplastering.co.uk and we will reply within one month.
If you're unhappy with how we've handled your information, you can complain to the Information Commissioner's Office at ico.org.uk or on 0303 123 1113.
Changes
We'll update this page if anything changes. The date at the top shows when it last changed.